Certificate IV in Hospitality (SIT 40312)

Course Description

This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.

Career Outcome

Provides participants with the skills to obtain the following occupational positions in the hospitality industry
  • bar supervisor or team leader
  • food and beverage supervisor or team leader
  • restaurant assistant manager
  • catering or function center supervisor

Possible Job Titles:

-Bar Supervisor or Team Leader

-Concierge

-Duty Manager

-Food and Beverage Supervisor or Team Leader

-Forecast Analyst (Accomodation Services)

-Front Office Supervisor or Team Leader

-Housekeeping Supervisor or Team Leader

-Gaming Supervisor or Team Leader

-Reservation Analyst

-Shift Manager

Total Number of Core units: 10
Total Number of Elective units: 11
Total Units: 21

Core Units

BSBDIV501AManage Diversity in the Work Place
SITHIND301Work Effectively in Hospitality Service
SITXCCS401Enhance the Customer Service Experience
SITXCOM401Manage Conflict
SITXFIN402Manage Finances within a Budget
SITXFSA101Use Hygenic Practices for Food Safety
SITXHRM301Coach Others in Job Skills
SITXHRM402Lead and Manage People
SITXMGT401Monitor Work Operations
SITXWHS401Implement and Monitor Work, Health and Safety Practices
Elective Units
BSBCMM401AMake a Presentation
HLTFA311AApply First Aid
SITHFAB201Provide Responsible Service of Alcohol
SITHFAB203Prepare and Serve Non-Alcoholic Beverages
SITHFAB204Prepare and Serve Espresso Coffee
SITHFAB206Serve Food and Beverage
SITHFAB202Operate a Bar
SITXWHS101Participate in Safe Work Practices
SITHIND201Source and Use Information on Hopsitality Industry

SITHIND202Use Hospitality Skills Effectively
SITHCCS202Interact with Customers

Course Duration

24 weeks includes 4 weeks of work place training.

Total Tuition Fees

Domestic fee for service student - $3390 (Payable in 6 equal Instalments)

This course is not available to International students

Enrolment Fee (non-refundable) - $150

Resource Fees - $380

   







  Australian Professional Skills Institute Pty Ltd
ABN 65 131 433 433

Unit 12, Wellington Fair, 40 Lord Street, East Perth, WA 6004, Australia

E: info@apsi.wa.edu.au
T: +61 8 6365 4386
CRICOS Provider Code: 03255G
Registered Training Organisation No.52007