Diploma of Hospitality (SIT 50312)

Course Description

This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area (except kitchen). This student would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.


Career Outcome

Individuals with this qualification are able to perform roles such as:

  • Managing a department in a large hospitality enterprise
  • Managing a small hospitality enterprise.

Possible job titles include:

  • Food and Beverage Manager
  • Restaurant Manager
  • Event Manager
  • Banquets / Functions Manager
  • Unit Manager (Catering Operations)
  • Motel or Hotel Manager


Mode of Study

Students need to attend theory and practical classes at APSI or at Cafe Bella Vista for minimum of 20 contact hours per week. Students will be given a timetable during orientation.

Course Duration

78 weeks (1.5 years) including 6 months of workplace training

Course Fees

International student - Total $16,500 (Payable in 6 Equal Instalments)

Domestic fee for service student - Total $6940 (Payable in 12 Equal Instalments)

Resource Fees - $600

Enrolment Fees (non-refundable)

$150 for Domestic Students

$230 for International Students

Entry Requirements

- Academic requirements

Completion of Year 12 or equivalent. International Students must be over 18 years of age before they can study at APSI

- English Language Requirements

International students must have a good command of written and spoken English. If English is not your first language or was not the medium of instruction and assessment in your secondary or tertiary studies, you must demonstrate your proficiency in the English language. The minimum English language requirement is IELTS (Academic Module) 5.5 or equivalent.

- Assessment Methods

This course is mainly delivered through institutional and workplace based training. Training may include lectures, presentation, student demonstration, exercises, group work, projects, research, site visit and guest lectures. Delivery will follow a daily 'delivery and assessment plan' which contains details on the competency unit element, class activities and resources that are required on a daily basis. Students are assessed based on continual assessment on case studies, presentation, group work, questions and answers, assignments and workplace assessment. Workplace assessment is achieved through observation and supervisor reports, and includes assignments and projects related to rostering staff and managing quality customer service.


Study Pathway for Hospitality Students


Students who complete the Diploma of Hospitality at APSI and who meet ECU admission requirements, may be given advanced standing by ECU in the Bachelor of Business, the Bachelor of Hospitality and Tourism Management courses. Students will also be assessed in line with the university approved English language entry requirements. For further information regarding the admission requirements for ECU and articulation details, please visit their website at www.reachyourpotential.com.au/international


Workplace Training (Industry Placement)

The workplace training is an innovative, industry focused, flexible approach to training. Students are placed in a range of venues and locations in the hospitality industry in Western Australia. Part of the workplace training can be conducted at APSI's partner hospitality training venue, Cafe Bellavista. Cafe Bellavista is located at No. 150, Bennett Street in East Perth, which is just 5 minutes walk from APSI's main campus. The benefits of workplace training to students include "earn while you learn", experience a cross-section of hospitality roles in a real life commercial establishment and an opportunity to trail a future career. During workplace training, assessment is achieved through observation and supervisor reports, and includes assignments and projects related to rostering staff and managing qualify customer service.


List of Units

Core Units
BSBDIV501AManage Diversity in the Workplace
BSBMGT515AManage Operational Plan
SITXCCS401Enhance the Customer Service Experience
SITXCCS501Manage Quality Customer Service
SITXCOM401Manage Conflict
SITXFIN402Manage Finances Within a Budget
SITXFIN501Prepare and Monitor Budgets
SITXFSA101Use Hygenic Practices for Food Safety
SITXGLC501Research and Comply with Regulatory Requirements
SITXHRM401Roster Staff
SITXHRM402Lead and Manage People
SITXMGT401Monitor Work Operations
SITXMGT501Establish and Conduct Business Relationships
SITXWHS401Implement and Monitor Work, Health and Safety Practices
Elective UnitsGroup A
SITHIND301Work Effectively in Hospitality Service
Elective UnitsGroup B
SITHFAB201Provide Responsible Service of Alcohol
SITHFAB202Operate a Bar
SITHFAB206Serve Food and Beverage
SITHFAB204Prepare and Serve Espresso Coffee
SITXFAB203Prepare and Serve Non-Alcoholic Beverage
SITXWHS101Participate in Safe Work Practices
BSBWOR203BWork Effectively with Others
SITHCCS202Interact with Customers
SITHIND201Source and Use Information on the Hospitality Industry
BSBCMM401AMake a Presentation
SITXFIN201Process Financial Transactions
SITHIND202Use Hospitality Skills Effectively
HLTFA311AApply First Aid


  Australian Professional Skills Institute Pty Ltd
ABN 65 131 433 433

Unit 12, Wellington Fair, 40 Lord Street, East Perth, WA 6004, Australia

E: info@apsi.wa.edu.au
T: +61 8 6365 4386
CRICOS Provider Code: 03255G
Registered Training Organisation No.52007